What to look for when you engage in a security guard agency?

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Ensuring safety and security of your property and staff is a responsibility that should not be given to an agency with little experience. With the volume of security guard agencies in the market competing for market share, it is almost difficult to choose the right one for you. Bear in mind it is not only about selecting the best guards, but also to match them with the nature of your company. So what do you inquire from these companies who have extravagant promises? Here are some tips to follow.

License and insurance

The agency should be capable of supplying valid, current state licenses. This ensures that the company is reliable and trustworthy. It should also show proof of their insurance. Examine the insurance to ensure it satisfactorily covers your situation, workers and have Automobile Liability Insurance coverage for all vehicles.

How long have they been in business?

Knowing how long the company has been in business and running is an important factor when choosing a security agency. Agencies should be able to show a local track record of success, so be sure to check out references and referrals within your local area. I’m sure you’ll take far greater comfort if your business is being looked after by people with diverse experiences.


The requirements for employees vary by state, but most require security personnel to have undergone education with training from a reputable school. This will help in having good customer service in addition to good oral communications and listening skills that will come very handy in problem solving.

Staff stability

A lifelong staff enterprise is unbeatable. Yet some security agencies often have issues in maintaining regular staff as a result of odd shifts or simply retrenchment.  You should scrutinize the security agencies background of staff stability so as not to choose an agency that has poor staffing quality. In fact, check how relaxed the guards are and if they seem stressed, it means the agency is not up to the task of empowering its guards for quality work. If they are relaxed, the guards are well kept and the right type.


Cost is one of many important considerations when choosing a security company. What is their market rate and are the employees paid on a monthly or hourly basis? Your agency needs to verify this vital information before partnering with them. Ask for a quotation. Be sure that you can afford their security services before you sign their contracts.

Emergency procedures

Fire, riots, stampede or any other mishap can happen at the work place. Security personnel have an idea of what steps to take during such events. With the training that they have received, they are the ones to take charge and bring everything back to order during such circumstances.

Proper equipment

Make sure that the security guards that you have hired have all the required tools to handle any situation. CCTV cameras and other face recognition software are used hand in hand with their expertise to keep you, your staff and assets safe and secure.

Now that you know what to look for, all you have to do is to start doing your own research and get a list of quotations from all the security agencies.


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